Rudy Giuliani Needed Apple Genius Help to Unlock His iPhone After Being Named Trump Cybersecurity Adviser

Rudy Giuliani, President Trump’s Cybersecurity Advisor, apparently had to go to the Apple Store to have his iPhone unlocked after he forgot his passcode. Giuliani confirmed this account, reported by NBC News’ Rich Schapiro, on his Twitter.

Forgive me for believing that nobody who is seventy five years old should be in any sort of IT or cybersecurity position. This gets right back to the issue of boomers not quite understanding what’s happening around them, yet remaining as cocky as ever.

As a former Apple Store Specialist, this was always the most annoying sort of customer to deal with, because in almost all cases, they knew nothing about the technology upon which they relied, other than that they could shuffle into an Apple Store to demand some person younger than them make it start working again after they’d forgotten something as elementary as a four-digit PIN. I can also vouch for the legitimacy of the photos presented by NBC: that really is what the internal system looks like on the iPad for technicians handling Genius Bar appointments.